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Kenya Safari Booking Terms and Conditions

Kenya safari & tour bookings

Kenya & Tanzania Safari booking

Terms & Conditions


A deposit of 40% of total safari cost for (Kenya only safari tours ) is required at the time of booking confirmation  & balance at least 30 days to safari start

A deposit of 50% of total safari cost for (Kenya / Tanzania combined tours) is required at time of booking confirmation & balance at least 30 days to safari start

A deposit of 50% of total safari cost for (Kenya safari tours)is required if you want to pay the balance at our office locally on arrival

-payment by credit card both online and locally attracts 3.5% bank transaction surcharge

-bank / wire transfer payments shall include bank charges from your end

Safari cancellation policy

Any safari deposit  paid shall  be refunded less the cost of cancellation fees levied by hotels  and administrative costs as below



No of days Percentage forfeited of tour price
40-60 days full refund less 5% administration fee
14-40 days 20% of the tour price
6-14 days 30% of the tour price
Less than 5 days and no show no refunds



Safari price

Included are all expenses in respect of vehicle and driver guide as per itinerary, meals while on Safari, entrance fees to National parks and game reserves.


Safari transport

Tour cars, Safari minivans, 4×4 jeeps or coaches will be provided depending on the route and number of safari tour /excursion participants. The company reserves the right to employ the services of sub-contractors.

English,German,French & Spanish- speaking drivers/guides are provided.


Safari accommodation

Based on two persons sharing in a twin room / tent: where possible rooms with private bath are requested. Single rooms are provided at an additional cost but cannot be guaranteed. Hotel /lodges are named as an indication of category and rooms may be reserved at similar standard hotels/lodges / tented camps


Alteration to tours

The company reserves the right to alter arrangements or cancel the operation of a scheduled tour should conditions necessitate.

It also reserves the right to decline to accept or retain any person as a member of any tour at anytime, in which case an equitable amount will be refunded.

Price are based on tariffs and other costs prevailing at the time of printing and are subject to change without notice.



The company and its agents act only as agents of the tours, transport, etc. and shall not be liable for injury, delays, loss or damage in any manner.

The company liability to passengers carried in its own vehicle is governed by the laws of the country in which the tour takes place and no other country.

All claims are subject to the jurisdiction of the courts of the country in which the actions arises.

The company reserves the right to employ subcontractors for all or part of the services.

The company shall not be held responsible for any loss or damages to luggage.

Our Accreditations and Booking Security

Natural World Kenya safaris is Member No.FE/440 - Kenya Association of Tour Operators (KATO) bonding scheme. The scheme is insured to guarantee your holiday safari in the unlikely event that a bonded KATO member ceases operating.

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